Disney On Ice presents Into The Magic
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DateSep 30 - Oct 1, 2023
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VenueExtraMile Arena
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On SaleOn Sale Now
Event Details
Know Before You Go
Doors/Showtime:
In order to ensure efficient entry into the building before the event starts, we encourage you to arrive early and come prepared for the security screening process.
Premium Parking:
LIMITED premium parking available. Only available prior to show day.
Secure your spot in the West Stadium Lot, the parking lot closest to ExtraMile Arena.
Ticketing:
With mobile ticket delivery, your phone is your ticket.
Use the following steps to access the information on your phone before getting to the Arena to ensure you are prepared to present your tickets at the entry.
- Download the Ticketmaster app and sign in.
- Tap "My Events" to locate your order and view your tickets.
- To get in, you'll simply scan your ticket right from your phone.
Mobile Ticket Tips:
- Your barcode includes technology to protect it so screenshots will NOT be accepted at entry.
- View your tickets before you go so they are loaded into the TM App, a timesaver if cell service is slow on the day of the event.
*** Save time by downloading tickets to your Apple Wallet or Google Pay digital wallet. ***
Ticket Scanning: (NEW)
In addition to staff that is available to scan tickets, the Arena is excited to introduce new self-serve ticket scanners! Come prepared with your tickets in your smartphone wallet. Staff is happy to assist or you can tap/scan your own tickets.
Children Under Two Years Old:
All children two years and older must have a ticket. Children under two years old are admitted free provided they sit on a parent or guardian’s lap.
Bag Policy:
Bags and/or purses no larger than 11" by 17" are permitted.
- Backpacks, regardless of size, are not allowed.
- Exceptions may be made (but are not guaranteed) for bags necessary for medical or children needs.
Screening:
For your safety, all guests entering the Arena are subject to a metal-detector screening, visual inspection, and bag inspection conducted by Arena security personnel. Refusal to agree to the search may result in non-admittance. Prohibited items include anything that can be deemed a threat to public safety regardless of permit. In the event that prohibited items are revealed during a search, guests may either return the item to their vehicle or the item will be surrendered. Surrendered items will be disposed of and not returned.
In order to keep guests safe and reduce unnecessary touchpoints, the following items are prohibited:
- Weapons of any kind or items that could be used as a weapon (Leatherman, knives, brass knuckles, metal chains, sharp metal objects, pepper sprays, bullets, etc.)
- Fireworks / Pyrotechnics of any kind
- Laser pointers, glow sticks, or flashbulbs
- iPads, Google Glass, Selfie-sticks, Laptops, Drones, Video/Audio Recorders
- Outside food & beverage (cans, bottles, coolers, alcohol, etc.)
- Artificial noise-makers (such as air horns, cowbells, etc.)
- Wrapped packages
- Objects that can be used as projectiles
- Unapproved pamphlets, handouts, signs, banners, etc.
- Animals (Exception: recognized service animals under titles II and III of the ADA)
- Unauthorized chemicals
- Beach Balls, Skateboards, roller blades, roller shoes
- Any and all items/controlled substances that are illegal at the city, county, State, and/or Federal level or deemed suspicious due to quantity or uniqueness
- Any other item deemed by security to be inappropriate for the event or a threat to public safety
*These items will not be checked or allowed into the building so please leave them home or in your car.
Assumption of Risk:
- Event organizers do not assume liability. By entering the Arena, you agree to adhere to all Boise State University policies (to include COVID policies) and assume full liability and risk incurred before, during, and after the event.
Boise State COVID Protocols & Health Guidelines:
If you are sick, living with someone who is sick or experiencing the following symptoms, do not enter the Arena.
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Fatigue
- Muscle or body aches
- Headache
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
- Diarrhea
Masks are optional in all university owned or controlled spaces.
Now for the rest of the event details….
Parking:
Parking is available day of ($10.00 cash or card) to attendees in the East Stadium lot at University and Broadway and at the Lincoln Avenue Garage at University and Lincoln. Please do not park in spaces with signage designated for specific purposes or service vehicles. All metered spaces require payment at all times. Accessible parking spaces are reserved for guests requiring those provisions.
For this event, lots open to the public at 2:30pm.
Entrances Information:
Entrances 2 and 3 open at one hour before the event start time. In order to ensure efficient entry into the building, we encourage you to arrive early and come prepared for the security screening process.
- For floor access, please use entrance 3.
Facility Entrance Diagram
Elevator Access:
Elevators are available in lobby 2.
Entry/Re-Entry Policy:
Re-entry (entering, exiting, and entering again) is not permitted for this event.
Concessions:
Food and beverage will be available for purchase.
- Alcohol will also be available for purchase for those 21 years of age or older with an acceptable form of identification.
- All guests consuming alcohol are required to wear a wristband that demonstrates they are 21 years of age and have confirmed their age by showing an acceptable form of identification.
- There is a limit of two alcoholic beverages per purchase.
Smoking/Vaping:
Smoking and vaping are permitted in designated areas only.
Wheelchair Transportation Assistance:
Guest Services staff wheelchair escorts are available at any entry point for transportation to and from seating areas. As it is important that Arena wheelchairs remain available to escort all guests that request this assistance, please work with staff if help in finding a seat for the duration of the event.
Wheelchair Spaces Available:
Wheelchair spaces are limited and reserved specifically for patrons with this need and are located on all three seating levels. Adjacent companion seating is available in these areas.
Hearing Impairment Assistance Available:
The Arena has an Assistive Listening System (ALS). At the entry, simply ask a Guest Services staff member for a receiver unit.
Arena Lost and Found:
The Arena is not responsible for any items left inside or outside the facility. However, there are times that items left in the Arena are turned into our front desk. Call 208-426-1900 to check for a lost item.
Additional Information about Arena Policies and Procedures:
For more information about the Arena, please visit https://www.extramilearena.com/plan-your-visit/a-z-guide. If you have questions regarding any of this information, please contact the Arena at 208-426-1900 or extramilearena@boisestate.edu.
Tickets
7:00 PM |
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11:00 AM |
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3:00 PM |
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7:00 PM |
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11:00 AM |
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3:00 PM |
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Additional Ticket Information
Secure Your Seat!
7 shows | 4 dates
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