Things To Know When Attending A Show At Outlaw Field

The Garden, with the sun setting behind the stage and the foothills encircling, makes an ideal location to listen to the music of your favorite performers. Enjoy another outstanding Outlaw Field summer concert season featuring the nation’s best musical artists to the Treasure Valley. 

ALL shows at the Outlaw Field Summer Concert Series are General Admission.​

Address

Idaho Botanical Garden
2355 Old Penitentiary Road
Boise, ID 83712

Directions

Hours

  • Friday: 9AM–7PM
  • Saturday: 9AM–7PM
  • Sunday: 9AM–7PM
  • Monday: 9AM–5PM
  • Tuesday: 9AM–5PM
  • Wednesday: 9AM–5PM
  • Thursday: 9AM–5PM

Tickets

Garden Member Discount

  1. Select your tickets on Ticketmaster’s website
  2. Select “Enter Offer Passcode” in the top right hand screen
  3. Enter in your membership ID (found on your membership card) without any dashes or spaces
  4. Proceed to checkout

*Note — If you purchased an Idaho Botanical Garden membership after a concert’s pre-sale, your membership ID will not work online for receiving a discount. Check your welcome email from the Idaho Botanical Garden for instructions on how to receive your membership discount for tickets.

Admission

All tickets will be scanned for entry so come prepared with your ticket in hand or pulled up on your phone.

Please do not wait until you get to the ticket scanner before locating/accessing your tickets.

If you have mobile tickets, your phone is your ticket.

Use the following steps to access the information on your phone before getting to the venue to ensure you are prepared to present your tickets at the entry.

 Download the Ticketmaster app and sign in.

  1. Tap "My Events" to locate your order and view your tickets.
  2. To get in, you'll simply scan your ticket right from your phone.

Mobile Ticket Tips:

Your barcode includes technology to protect it so screenshots will NOT be accepted at entry.  

View your tickets before you go so they are loaded into the TM App, a timesaver if cell service is slow on the day of the event.

 *** We recommend saving (downloading) tickets to your Apple Wallet or Google Pay digital wallet for best results. ***

Will Call

Event Will Call includes tickets purchased from the ExtraMile Arena Box Office, and online through ticketmaster.com and will be available on-site as of 3:00pm day-of-show. To pick up any will call tickets, photo ID from the original purchaser is required.

Purchasing Suite Tickets

SUITES / VIP SEATING:

The Idaho Botanical Garden offers a limited number of reserved premium locations to enjoy the Outlaw Field Summer Concert Series. Your group will not have to worry about early arrival to secure some of the best seats in the Garden.  Members can purchase Garden Suite seating during the member presale and anyone can purchase any remaining Suite seats once the show goes on sale to the public.

 

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Garden Suite Adirondack Seating

• Reserved seating in Adirondack chairs

• Table beverage service provided

• Sold in pairs

• Access to private restrooms

• Member line access

 

Garden Suite Picnic Table Seating

• Reserved seating for 4 at tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

 

Garden Suite High Top Table Seating

• Reserved seating for 4 at high top tables

• Partial sunshade

• Table beverage service provided

• Access to private restrooms

• Member line access

Garden Suite Area Seating can only be purchased through the ExtraMile Arena Box Office or Online at Ticketmaster.com.

Office Hours Monday to Friday 10 a.m. - 5 p.m. Tickets are available for purchase online at Ticketmaster.com, over the phone at (208) 426-1766, or at the Arena Box Office. Garden Suite tables are limited and reservations need to be made in advance. Day-of concert Suite purchases are subject to availability

Outlaw Field Garden Suite Seating Ticket Refund Policy

If the concert is canceled and not rescheduled, you will be issued a full refund. If the concert is rescheduled, your Garden Suite Table or Suite Canopy purchase will be transferred to the rescheduled date.

Parking & Transportation

Parking is free but limited. Parking staff will direct you to available spots. We encourage you to bike, carpool, or take public transportation. Shuttle information below.

Accessible Parking

Parking Staff will direct concertgoers with vehicles displaying an ADA license plate or placard to the ADA parking areas (limited availability). Guests with accessible needs can also be dropped off close to the Outlaw Field entrance near the Idaho Botanical Garden Administration building.

Shuttle

Parking is limited. Guests are encouraged to use the free shuttle service from Downtown Boise. Shuttles will pick up guests at the loading area in front of P.F. Chang’s China Bistro (circled below) in BoDo, pickup times vary based on the start time of the event; please double check the Shuttle informaiton with the Botanical Garden prior to a specific event. The shuttles will begin returning guests at a specified time towards the end of the show.

  • An ADA accessible shuttle is available to and from BODO, operating from 1.5 hours prior to show start until immediately after show end

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Bike

We encourage guests to go green & ride their bikes to the event! A series of bike corrals will be available on-site, behind the Administration building. Please be mindful of pedestrians and vehicles when riding up Old Penitentury Lane to access bike parking.

Guests with Accessible Needs

Concerts are presented on a grass park like setting. All guests are welcome to bring either a blanket to sit on, or a low back chair (8” max from the ground to the seat bottom, and 30” max to the top of the chair in highest position). However, a designated area offering a limited number of spaces is held in compliance with the American with Disabilities Act (ADA) to accommodate guests with mobility impairment disabilities and their companions. This space is designed to accommodate guests with accessible needs, up to three companions per accessible needs guest, and companions’ low-back chairs.

Information For Guests With Accessible Needs

We encourage all guests with special needs to contact the ExtraMile Arena Box Office at (208) 426-1766, and every reasonable effort will be made to accommodate the need. As accommodations are limited, we can better serve those who assist us with advance coordination. Once on site, should you require any assistance or have any questions, look for our guest service personnel or Garden volunteer– they are there to help you!

After the Idaho Botanical Garden member line opens, concertgoers with mobility impairment disabilities and up to three companions may enter through the member gate. Please see guest service personnel for early access, or if you need assistance through the grass terrain.

Parking Staff will direct concertgoers with vehicles displaying an ADA license plate or placard to the ADA parking areas (limited availability). Guests with accessible needs can also be dropped off close to the Outlaw Field entrance near the Idaho Botanical Garden Administration building. Please look for the directional signage to guide you. A golf cart will be available for transport for those needing assistance to and from the Idaho Botanical Garden parking lots and Outlaw Field entrance points. Golf cart transport will also be available immediately following the end of the concerts.

An ADA accessible shuttle is available to and from BODO, operating from 1.5 hours prior to show start until immediately after show end.

A limited quantity of Assisted Listening Devices will be available for checkout, please see a guest services staff or IBG volunteer for assistance.

Policies

Photos

Small personal cameras will be permitted. No professional cameras with detachable lenses, video or audio recorders will be allowed in the venue.

  • At some shows, no photography will be allowed.

Weather

All concerts are held rain or shine. Be prepared for extremes such as heat, wind, or rain. Dress accordingly, as the temperature may drop noticeably after sunset. No umbrellas, please.

Smoking

To protect our collections and concertgoers, the Idaho Botanical Garden is a non-smoking facility. Smoking is permitted only in designated areas. Thank you for your cooperation.

Food

 

*ONLY SOFT-SIDED COOLERS WILL BE ALLOWED IN THE GATES*

Food and beverages will be available for sale. Factory sealed water is allowed and/or an empty water bottle that can be refilled at the IBG water station. Patrons are welcome to bring in soft-sided coolers and/or picnics with food and sealed non-alcoholic beverages no larger than 30 quarts nor exceeding 18"L x14"w x 17"d. No alcohol, knives, or glass containers may be brought inside. On-site cooking or barbecues are not allowed. Please pack out whatever you bring into the venue.

  • Everyone of age who plans on having an alcoholic beverage must bring a photo ID to receive a wristband. Wristbands will be distributed at all alcohol stands. 
  • All food vendors accept VISA, Mastercard & cash
  • Alcoholic beverage tokens are available for purchase
  • Alcohol service typically ends a half hour before the end of show. The Idaho Botanical Garden encourages safe, legal and responsible consumption of alcohol.

Chairs & Blankets

Low back chairs are welcome.

  • 8″ max from ground to front of seat bottom
  • 30″ max to top of chair back in highest position

Recycling

Idaho Botanical Gardens continually strives to improve their commitment to the protection of the environment & enhancing the patron experience. There will be trash & recycling bins throughout.

No Re-Entry

Once you have entered through the gate, you may not exit and re-enter. You are welcome to bring food, blankets, low-rise chairs, etc. into the venue with you. Be prepared for weather extremes such as heat, wind, or rain. Bring a jacket, as the temperature may drop noticeably after sunset.